By law, all insurance carriers must pay for emergency ambulance services, however, not all cover non-emergency transportation. Most private insurance plans will cover non-emergency ambulance transportation if the benefit exists in the subscriber’s plan.

“In some cases, you may be able to get limited, medically necessary non-emergency medical transportation if all of these apply:”

• Such transportation is needed to obtain treatment or diagnose your health condition.
• The use of any other transportation method could endanger your health.
• You have a written order from your doctor stating that ambulance transportation is necessary due to your medical condition. 

The people who work in non emergency transportation are certified and trained professionals who appreciate the importance of the service they provide. Just as you‘re not required to tip your physician or your dentist, there’s no rule that says you must tip your emergency medical transportation driver

On a regular basis, we randomly select one of our driving personnel and inspect their vehicle to make sure it meets our strict safety guidelines. Following our Vehicle Management Plan, we ensure vehicles are properly maintained in order to meet local, state, and federal requirements.

Yes. In addition to English, our driving personnel /support team speaks Spanish, French, and Creole.